This is because Integrated Windows Authentication can be used, which does not require the password. For federated user accounts, the user name and passwords are not saved. This typically happens when the user selects the Keep me signed-in check box. User names and passwords entered for Office 2013 and Lync 2013 in order to log on to SharePoint Online, OneDrive, and Lync Online can be optionally saved in Windows CredMan. Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
We are unable to connect right now, Check your network connection.Sign in with your organizational account.The following are some examples of the credential messages: Users are periodically being prompted by Office 2013 and Lync 2013 for credentials to SharePoint Online, OneDrive, and Lync Online.
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